CURRENCIES

Purchases are charged in USD.

Prices in other currencies are shown only for your convenience and might be different than the actual charge in your local currency due to exchange rate differences.

Fix currency not following world currency fluctuations but in average exchange is USD 1.00 equivalent to IDR 10,000

SHIPPING COSTS

The system will calculate the shipping cost depending on the destination and the total weight to know the shipping cost for an order.

Express freight by Air Freight; depending the destinations and calculate by minimum 100kgs above. The delivery time is 1x3 days working hours.

You should discuss with us about the delivery that influence to the minimum order (minimum weight) to get competitive door to door price, although normall rates will be much higher than sea-freight.

Term Of shipment depending the buyer request such as CIF (Cost and Insurance Freight), CNF (Cost & Freight Only) and FOB ( Freight on Board ) or Collect Freight in destination. And the Buyer should to chose the safe shipment surely. In any case, we recommend CIF to protects any unexpected accident.

Ocean freight by container; depending the destinations and calculate by minimum order above. The delivery time is  south east asia 7 days, Europe 21 days, USEC & USWC 43 days.

Minimum Order starting 1cbm to 28-30 cbm (1x20feet container).

These are some examples of shipping costs:

RYO & Clove Cigarette

Air Freight :
POL: Denpasar-Bali-Indonesia
POD: London-England
Transit time: 3 days
Weight: 80 kgs
Gross: 100 kgs
Delivery Cost: 4.1/kg x 100= USD 410
Unit Commodity:  weight  31 grams/ pack & including the 6 grs weight of pack
Tobacco weight (tax): 25 grs

Sea Freight :
POL: Denpasar-Bali-Indonesia
POD: London-England
Term delivery: LCL (less than container load)
Transit time: 21 days
Weight: 80 kgs
Gross: 100 kgs
Delivery Cost: 1 cbm x 100= USD 100
Unit Commodity:  weight  31 grams/ pack & including the 6 grs weight of pack
Tobacco weight (tax): 25 grs

Tobacco Bulk

Sea Freight:
Commodity Bulk Scrap Tobacco
POL: Surabaya or Jakarta-Indonesia
POD: Liverpool-England
Transit time: 21 days
Weight: 16,000 kgs
Gross: 18,000 kgs
Delivery Cost: 1x40’ containers
Unit Commodity: 0
Tobacco weight (tax): 0

DOCUMENTATION

Bill of Lading

Packing List

Certificate of Origin (COO)

Certificate of Fumigation (COF)

Certificate of Phytosanitary

Certificate of Quality

Etcs 

RETURN POLICY

In the unlikely case that you receive a product that is not of the correct quality, please contact us on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and we will arrange for a replacement shipment.

LOST ORDERS

In any unexpected time, a shipping company might misplace orders. In this rare occasions, we will re-ship your order free of cost using previous documental verification of the fact that the order was certainly lost.

LEGAL NOTICE

Port Numbay do not solicit the purchase of products from any country where doing so would be considered illegal. If any order is placed from countries were buying or shipping the products to that country would be considered illegal, the order will not be processed. It is the responsibility of the buyer to know their local import laws and not to import products considered illegal to import on his/her country. Further more, the buyer exonerates from all responsibilities to us in case that an order was sent, because of an administrative error, to a country were it is not legal to import the product.